Author Archives: admin

Budget Money Your Way

Everyone has their own method of money management.

At Two Rivers Bank & Trust, we understand that everyone’s financial situation is different.

We have a variety of savings accounts that can meet your needs and Bobbie McCain, Teller Supervisor in West Burlington, has some budget tips for neighbors of all ages.

“Always keep a register of your expenses,” she said. “Even though your online banking source will keep track, verify against it every month.”

College students: Small purchases add up. “Keep receipts together and be mindful of small expenses because they might be hurting you in the long run,” McCain explained.

Newlyweds: Meet up! Have a weekly meeting about your money. It’s hard to adjust to managing money for two, so make sure you talk about it. We’ve got a blog about it, too!

Retired Neighbors: Have some fun. You’ve spent your entire life working. While retirement doesn’t mean the bills stop coming, it’s important to budget in for fun when you can.

The most important thing to remember is plan. “Make a budget and live within your means,” McCain said. “We’ll help you do it. You just have to come in and talk with us!”

Two Rivers Bank & Trust is always here to answer your questions.

“We’ve started to realize that money management really isn’t taught in school,” she explained. “If your parents don’t teach you, how do you learn? We really try to be that resource for all of our neighbors.”

Why You Need Your Banker in 2018

Every year new technology, new ideas, and the economic environment affect the business landscape in ways we cannot fully predict. At Two Rivers Bank & Trust, we take pride in being a valuable partner to our business customers.

While we fully encourage you to take advantage of every online banking tool we offer, we also want you to know how a personal relationship with your banker can be beneficial.

Eric Tagtmeier, Market President-Quad Cities, explains why.

“I’ve always been a big proponent of wanting my customers to utilize not just our services but my knowledge and my background,” he said. “Sometimes, people don’t think of their banker as part of that team of sounding boards.”

A banker should always be one phone call away.

“I always want to make sure people know they can also call their banker after they call their accountant and/or their attorney,” he suggested. “We’re here because you have to be able to rely on your bankers to assist you and continue to help you grow in this economy while also managing your risk.”

It’s important to have a dedicated banker on your team who can offer advice and experience.

At Two Rivers Bank & Trust, our bankers, like Eric Tagtmeier, are equipped with the products and services they need to help you.

“That’s my favorite part of working here,” Tagtmeier said. “We are set up to help business owners and be an asset to them.”

Visit our website to learn more about the services we can offer you, the business owner, in the coming year. We want to be your neighbor!

email header

The Holiday Gift That Keeps Giving – Money!

For some, it’s a home-cooked Christmas dinner or a pair of new shoes. For others, it’s a doll, toy truck, or a smartphone. Different kids want different things, so if you’re not sure what to buy for the kids in your life this holiday season, why not get them the gift that keeps on giving – money!

Mediapolis Teller, Dawn Pratt, believes it’s never too soon to start teaching your children sound financial habits.

“Children should be taught the value of saving,” she said. “It’s a great way to help them understand goal-setting and financial literacy.”

Why open a Jr. Banker Savings account during the holidays?

“Finding the right gift for a child can be challenging, and the wish list can often be greater than the budget,” Pratt explained. “For many gift-givers, the solution is a cash gift. Opening a Jr. Banker Savings account at Two Rivers Bank & Trust will give kids a place to keep their money and teach them the value of saving for something they really want.”

Investing in your child’s future has never been easier! With just $5, a parent, grandparent or guardian with an active Two Rivers Bank & Trust checking account, can open a little one’s savings account.

“The interest rate for the Jr. Banker Savings account can help your child build on their successful saving efforts,” she said. “Their money grows as it sits safely in the account.”

Maintaining a bank account teaches your child about money management.

campfire

Kids who learn about saving early grow into more financially responsible adults. Opening a savings account for your child is a great opportunity to explain why it’s important to save, and how much they should be saving.

The best part? Once you open your child a Jr. Banker Savings account at Two Rivers Bank & Trust, it can stay in his or her name until they reach 18!

Your loved ones have more ways than gift cards to give to your child on birthdays or holidays, too.

“A Jr. Banker Savings account is wonderful when your children receive monetary gifts from others,” Pratt explained. “I get to see firsthand the joy of a child when they come in to deposit money from their piggy bank. It’s so exciting for them to find out how much they have saved and equally refreshing for me to see them reach their goal!”

For $5 you can open the door to money management for your child – and that’s an invaluable gift.

button_start-saving

Financial Declarations of 2018

2018 will be your year. You’re going to tackle your financial challenges. We’re going to help!

Two Rivers Bank & Trust is here to partner with our customers. We have a product and a service that can meet the needs of everyone in our neighborhood.

Laurie Stumpf-Sexton, Senior Branch Manager in Coralville, offers budgeting tips and advice so your new year can be the best yet!2018

“I first suggest using online banking and mobile banking so you always know your current financial situation,” Stumpf-Sexton explained. “I always tell someone to keep a check register, even if you’re only using a debit card. No one will watch your money more carefully than you.”

Automatic bill pay can help you, too. You’ll know right when your bills are being deducted from your account, you’ll avoid late fees, and have a better handle on your finances. Come in and we’ll show you how to set it up and use the tool!

“We’ll help you make a financial plan,” she said. “We highly suggest heading to one of our branches to talk with us. When you’re sitting down in front of a personal banker and we ask the right questions and make you really think, it’s very beneficial.”

We can determine the right products for you by understanding your habits and your current situation.

“I like to help people and show them how much small savings make a big deal,” Stumpf-Sexton said. “I love that part of my job.”

We can help you get organized and formulate a plan so you feel financially secure.

“I think there’s always a product and service we can offer to make someone’s life easier,” she explained. “You just have to take it seriously, too.”

We can help you save money and we’re so happy to offer you the services to do it. Come see us and declare 2018 as the year of financial stability and security!

Thankful you’re our customer!

In the spirit of thankfulness, everyone at Two Rivers Bank & Trust wants to extend our gratitude to you, our neighbors.

In the last year we’ve made many updates to our products and services to make them even better for you.Picture1

“Two Rivers Bank & Trust is always looking to increase consumer protection and safety for our customers,” said Linda Springsteen, Senior Branch Manager in Mediapolis. “It’s our top priority.”

Our upcoming domain name change and new website will increase security for you and make it easier to access financial tips and tools.

“Only a financial institution’s website domain can end in .bank, making it much easier to verify the site and know your web browser is safe,” Springsteen explained.

Mobile Money, our mobile app, allows you to take Two Rivers with you wherever you go. View account balances, transaction history, transfer funds between accounts, and pay your bill anytime, anywhere!

We hope that you take time to enjoy this holiday season with your loved ones and we hope you know how happy we are to serve you.

“We always want to do right by our customers,” she said. “2018 will be another year to show our neighbors how much we care from education about financial safety and budgeting to new products and services delivered with good, old-fashioned customer service.”

Follow us on Facebook, visit our blog regularly, and stop by to see us to know everything new at Two Rivers Bank & Trust!

Spend less this holiday season

According to the American Research Group, the average American spends $929 every holiday season on gifts and 56% of Americans in debt add to it during the holiday season.

At Two Rivers Bank & Trust, we understand you want to do everything you can for your loved ones without negative financial consequences. We’re here to tell you some ways to spend less this holiday season.

Kristin Fritz, Teller Supervisor at Two Rivers Bank & Trust, suggested one of our helpful products.santa pig

“Our TR Cash Back Checking account is a great way to help yourself during the holidays,” she said. “You basically get 10 cents back on most purchases, if you’re using our debit card.”

You can also use cash instead of credit cards.

“It’s easier to spend more if you use a card,” Fritz explained. “It’s just a swipe, right? But, you’ll incur extra fees from processing and interest. Using cash will make you more aware of your funds.”

Staying in the Christmas spirit all year round can help you save money, too! Our Christmas Club savings links to your checking account so you can have money put into it all year long and then at Christmastime we will transfer the funds so you have them ready and available.

Know the deals. Cyber Monday and Black Friday really are great ways to save. While it can be overwhelming to shop on these days, having a game plan and a list can make it easier – on you and your wallet.

Spend on something different. “In previous years, we’ve taken part in Warm Kids, Warm Hearts,” she explained. “Our customers and our employees brought in coats, hats, and gloves for children who needed them. It was so rewarding.”

If you need help setting your budget, come talk with us! “Everyone at Two Rivers is happy to spend time with our customers,” Fritz said. “We want to talk to you about what you need and how we can help make your holiday season a little more stress-free!”

Celebrate Small Business Saturday

November 27, 2010 was the first Small Business Saturday. According to the U.S. Small Business Administration (SBA), in 2015 $16.2 billion was spent in small businesses on Small Business Saturday and, according to the National Federation of Independent Business (NFIB), last year an estimated 112 million shoppers patronized local retailers and restaurants.

As a neighborhood bank, Two Rivers Bank & Trust works hard every day to help small businesses thrive and achieve their dreams.

Tammy Greene, Branch Manager in Ankeny, loves helping the small businesses in her neighborhood.small business

“At Two Rivers Bank & Trust, we have great accounts for small businesses,” Greene said. “Our checking accounts save them money on fees and our ability to offer small business lending is really advantageous. Pat Quinlan, one of our lenders, takes care of their needs and works with them one on one.”

We are an Iowa bank and decisions are made here by Two Rivers Bank & Trust.

“Because we are a community bank, we get to know the customer more personally than other financial institutions,” she explained. “Pat and I go out on business calls and find out how things are going for our customers and if there is anything else we can do to help them.”

We want to encourage you to take advantage of Small Business Saturday! This year, Small Business Saturday is on November 25. Support your neighbors, support our neighbors.

“Small businesses are important in our community because they give back to our neighborhoods,” Greene said. “A lot of them donate their time and money to local schools and charities. They’re so involved and do so much good. It’s the least we can do to help them out, too.”

Two Rivers Bank & Trust really is here to meet the needs of small businesses in our community. If you’re a small business owner, come talk with us! We want to get to know you.

Ways to give back to the community

It’s hard to turn on the news and not get discouraged by current events. But, we’ve seen the country come together to help hurricane-affected cities and we know our local communities have the same capabilities.

As we enter the season of giving, Two Rivers Bank & Trust wants to remind our business partners that giving back is not just an individual’s responsibility. We know it’s a busy time for everyone, but there are ways, big and small, you can get involved.

Cyndi Parks, Senior Branch Manager at Two Rivers Bank & Trust, explained some of the ways we help out in our neighborhoods.community

“Last month was the 25th anniversary of our Paint-A-Thon in Burlington,” Parks said. “More than 500 homes have been painted by thousands of volunteers over the years. It’s wonderful to see our communities wrap their arms around at-need families.”

Since the holidays are right around the corner, we wanted to let you know about two of our volunteering programs that take place in December.

By market, some of our branches adopt a family at Christmastime and some accept Toys For Tots donations. In Burlington and Mediapolis, we also involve local law enforcement for a special day.

“One of my favorite activities is Shop With A Cop,” she said. “Uniformed officers take children to Walmart to shop and spend the afternoon together. It’s truly incredible. I’ve seen kids buying paper products because they know they need them at home and I’ve seen kids buy presents for their siblings. The officers love the time, too.”

Community volunteering is something Two Rivers employees take very seriously.

“As our neighborhood financial institution, taking care of our community is important,” Parks explained. “We care about our neighbors and giving back to the community whether it’s financially or with our time.”

So this holiday season, we encourage you to give of your presence, mentor, coach, and be visible in your community. It matters more than you’ll ever

Fraud Tips for the Holidays

Where has this year gone? It’s hard to believe that the holiday season is right around the corner, but it seems to sneak up on us every year. At Two Rivers Bank & Trust, we love the holidays! We also know it can be a time when our customers need us the most.

According to ACI Worldwide, fraud increases by 31% during the holiday season and we want you to be prepared for the scammers and skimmers that are getting more sophisticated every year.

Follow these fraud tips from Alicia Whalen, Mt. Pleasant Branch Manager, to protect yourself during the holidays when you’re shopping for loved ones.

“Even though it’s cold, check the card slot reader at gas stations before you fill your vehicle with gas,” Whalen said. “It’s common for skimmers to loosen the slot to try and steal your card’s information.”fraud

Another way to protect yourself is to use your Two Rivers Bank & Trust EMV chip card.

EMV stands for “Europay, MasterCard, and Visa”, the three companies that originally developed the specifications for the technology. “EMV chip credit and debit cards offer better protection than cards that do not have this technology,” she explained. “The embedded chips add security that can help keep your account safe.”

If you’re shopping online, be careful of fraudulent websites. Don’t enter your credit card information unless the address starts with ‘https:’. The ending ‘s’ means it’s a secure web address.

“As always, remember to keep your passwords varied and updated,” Whalen said. “It’s the first step to keeping your private information secure.”

“I love working at Two Rivers because my co-workers and I are just a big family that wants to help our customers,” she explained. “If our customers ever have a security issue with their accounts, we want them to know we are here to help.”

At Two Rivers Bank & Trust, we always have your protection in mind. Don’t forget about these helpful tips as we soon get swept up in the holidays and if you fall victim to a skimmer, call us!

Scary ways you get scammed

As humans, we’re conditioned to be nice to each other, to not be defensive, and to treat others with respect. However, advanced scamming techniques are preying on good-naturedness and it’s important to have a dose of skepticism.

Sean Allworth, Information Security Officer at Two Rivers Bank & Trust shared some ways you can get scammed and some advice to keep yourself safe.

Over the phone. People can pose as your relative and ask you to wire money. Don’t do it. “Ask for some sort of verification, hang up the phone, and call another family member to confirm what’s happening,” Allworth explained.

In your inbox. “The biggest issue we see right now is with business emails,” Allworth said. “Scammers are sending out emails with alerts to schedule transactions on behalf of clients. We tell our employees to always utilize call back procedures and to not move funds unless they have verified the transaction with our customers.”

Another tried and true method of fraud is phishing emails that have attachments containing malware.scam

“It’s the easiest to fall victim to, so you always have to look closely at the email addresses from which you’re receiving mail,” he said. “Phishing scams are getting more and more sophisticated. Never open an email from an address you don’t recognize and never download the attachments.”

Your online cart. Online shopping can be dangerous, for more reasons than one. Know where you are shopping and know when to give away financial information. Use the 3 Rs as your guide. Reputation, Recommendations, Research.

It’s always best to be proactive, too.

“Make sure you have a proper anti-virus on your computer and just be diligent,” Allworth urged.

If you think you’re a victim of fraud in any way, make sure you call us so we can help you take the necessary action. We care about the safety of our neighbors and will help you in any way we can!