Category Archives: Two Rivers Bank & Trust

Thankful you’re our customer!

In the spirit of thankfulness, everyone at Two Rivers Bank & Trust wants to extend our gratitude to you, our neighbors.

In the last year we’ve made many updates to our products and services to make them even better for you.Picture1

“Two Rivers Bank & Trust is always looking to increase consumer protection and safety for our customers,” said Linda Springsteen, Senior Branch Manager in Mediapolis. “It’s our top priority.”

Our upcoming domain name change and new website will increase security for you and make it easier to access financial tips and tools.

“Only a financial institution’s website domain can end in .bank, making it much easier to verify the site and know your web browser is safe,” Springsteen explained.

Mobile Money, our mobile app, allows you to take Two Rivers with you wherever you go. View account balances, transaction history, transfer funds between accounts, and pay your bill anytime, anywhere!

We hope that you take time to enjoy this holiday season with your loved ones and we hope you know how happy we are to serve you.

“We always want to do right by our customers,” she said. “2018 will be another year to show our neighbors how much we care from education about financial safety and budgeting to new products and services delivered with good, old-fashioned customer service.”

Follow us on Facebook, visit our blog regularly, and stop by to see us to know everything new at Two Rivers Bank & Trust!

Ways to give back to the community

It’s hard to turn on the news and not get discouraged by current events. But, we’ve seen the country come together to help hurricane-affected cities and we know our local communities have the same capabilities.

As we enter the season of giving, Two Rivers Bank & Trust wants to remind our business partners that giving back is not just an individual’s responsibility. We know it’s a busy time for everyone, but there are ways, big and small, you can get involved.

Cyndi Parks, Senior Branch Manager at Two Rivers Bank & Trust, explained some of the ways we help out in our neighborhoods.community

“Last month was the 25th anniversary of our Paint-A-Thon in Burlington,” Parks said. “More than 500 homes have been painted by thousands of volunteers over the years. It’s wonderful to see our communities wrap their arms around at-need families.”

Since the holidays are right around the corner, we wanted to let you know about two of our volunteering programs that take place in December.

By market, some of our branches adopt a family at Christmastime and some accept Toys For Tots donations. In Burlington and Mediapolis, we also involve local law enforcement for a special day.

“One of my favorite activities is Shop With A Cop,” she said. “Uniformed officers take children to Walmart to shop and spend the afternoon together. It’s truly incredible. I’ve seen kids buying paper products because they know they need them at home and I’ve seen kids buy presents for their siblings. The officers love the time, too.”

Community volunteering is something Two Rivers employees take very seriously.

“As our neighborhood financial institution, taking care of our community is important,” Parks explained. “We care about our neighbors and giving back to the community whether it’s financially or with our time.”

So this holiday season, we encourage you to give of your presence, mentor, coach, and be visible in your community. It matters more than you’ll ever

Fraud Tips for the Holidays

Where has this year gone? It’s hard to believe that the holiday season is right around the corner, but it seems to sneak up on us every year. At Two Rivers Bank & Trust, we love the holidays! We also know it can be a time when our customers need us the most.

According to ACI Worldwide, fraud increases by 31% during the holiday season and we want you to be prepared for the scammers and skimmers that are getting more sophisticated every year.

Follow these fraud tips from Alicia Whalen, Mt. Pleasant Branch Manager, to protect yourself during the holidays when you’re shopping for loved ones.

“Even though it’s cold, check the card slot reader at gas stations before you fill your vehicle with gas,” Whalen said. “It’s common for skimmers to loosen the slot to try and steal your card’s information.”fraud

Another way to protect yourself is to use your Two Rivers Bank & Trust EMV chip card.

EMV stands for “Europay, MasterCard, and Visa”, the three companies that originally developed the specifications for the technology. “EMV chip credit and debit cards offer better protection than cards that do not have this technology,” she explained. “The embedded chips add security that can help keep your account safe.”

If you’re shopping online, be careful of fraudulent websites. Don’t enter your credit card information unless the address starts with ‘https:’. The ending ‘s’ means it’s a secure web address.

“As always, remember to keep your passwords varied and updated,” Whalen said. “It’s the first step to keeping your private information secure.”

“I love working at Two Rivers because my co-workers and I are just a big family that wants to help our customers,” she explained. “If our customers ever have a security issue with their accounts, we want them to know we are here to help.”

At Two Rivers Bank & Trust, we always have your protection in mind. Don’t forget about these helpful tips as we soon get swept up in the holidays and if you fall victim to a skimmer, call us!

Scary ways you get scammed

As humans, we’re conditioned to be nice to each other, to not be defensive, and to treat others with respect. However, advanced scamming techniques are preying on good-naturedness and it’s important to have a dose of skepticism.

Sean Allworth, Information Security Officer at Two Rivers Bank & Trust shared some ways you can get scammed and some advice to keep yourself safe.

Over the phone. People can pose as your relative and ask you to wire money. Don’t do it. “Ask for some sort of verification, hang up the phone, and call another family member to confirm what’s happening,” Allworth explained.

In your inbox. “The biggest issue we see right now is with business emails,” Allworth said. “Scammers are sending out emails with alerts to schedule transactions on behalf of clients. We tell our employees to always utilize call back procedures and to not move funds unless they have verified the transaction with our customers.”

Another tried and true method of fraud is phishing emails that have attachments containing malware.scam

“It’s the easiest to fall victim to, so you always have to look closely at the email addresses from which you’re receiving mail,” he said. “Phishing scams are getting more and more sophisticated. Never open an email from an address you don’t recognize and never download the attachments.”

Your online cart. Online shopping can be dangerous, for more reasons than one. Know where you are shopping and know when to give away financial information. Use the 3 Rs as your guide. Reputation, Recommendations, Research.

It’s always best to be proactive, too.

“Make sure you have a proper anti-virus on your computer and just be diligent,” Allworth urged.

If you think you’re a victim of fraud in any way, make sure you call us so we can help you take the necessary action. We care about the safety of our neighbors and will help you in any way we can!

Retirement Options at Two Rivers

Less than one-third of Americans are taking advantage of the benefits of an IRA, according to a recent survey conducted by the Teachers Insurance and Annuity Association (TIAA). While the business landscape changes frequently, it can be difficult to know whether your retirement through your employer is adequate to get you to your retirement goal.

That’s why you should open an IRA with Two Rivers Bank & Trust. Whether you’re just starting out or are well into your career, it’s always a great time to start saving. We offer Traditional and Roth IRAs and have skilled professionals who can help customize a plan for you!

Brett Bessine, Vice President & Retirement Plan Services Specialist at Two Rivers Bank & Trust, explained a little bit about IRAs and the benefits of an account with Two Rivers.brett

What is an IRA? 

“An IRA is simply an account (not an investment itself) where you can make contributions, have those contributions invested, and accumulate assets throughout your working years so that you have money set aside to live on in retirement.”

Why are they beneficial? When should you open one?

“Not everyone has access to a 401(k) or another type of retirement account through their employer. For these individuals, it is imperative that they take the initiative on their own to start an IRA and make contributions consistently throughout their careers. Even for those who do have access to an employer sponsored retirement account, it can make sense to have an IRA also. If a person has maxed out his or her 401(k) contributions and would like to save more or if the employer’s plan doesn’t allow ROTH contributions, opening an IRA or ROTH IRA is an option. If you are unsure if an IRA makes sense for you come see us at Two Rivers for additional information.”

What tips do you have for people saving for retirement? 

“It is so important to start saving early and consistently save throughout your working years. Create a budget so you know where your dollars are being spent and adjust in order to increase your savings level. Have a long term plan and sit down with a retirement plan specialist to review.”

Controlling the expense of your IRA is critical to maximizing the return.  One of the ways we can help you increase your return is by reducing your costs through the utilization of lower expense share classes of funds made accessible by partnering with our knowledgeable team at Two Rivers Bank & Trust.  Come talk with our team about the many advantages we can offer. As your neighbor, we want you to retire well. Contact Two Rivers today!

Investment and Insurance Products: Are Not insured by the FDIC or any other federal government agency; Are Not deposits of or guaranteed by the Bank or any Bank Affiliate; May lose value.

Small Businesses, Welcome!

Small business owners. We see you. You are valued. We know how hard you work every day to make your dream a reality. As your neighbor, we’re here for you.

David George, Market President – Mt. Pleasant, explained what Two Rivers Bank & Trust can do for you. “We always look to do at least one of four things for small business owners,” he said. “Save them TIME, save them MONEY, make their lives more CONVENIENT, and make them MONEY.”

Our Business Banking Services can help make that happen. Our online banking and bill pay services & remote deposit capture are the best services to use to make a business more efficient.small business

Our financial team at Two Rivers Bank & Trust loves to help small business owners. “My favorite part of working with small business owners is to truly understand their unique stories and then add value by helping them explore all banking opportunities that they have available through us,” George said.

We’re here to help you through every business milestone. What can you expect when you work with Two Rivers? “When working with Two Rivers Bank & Trust, business owners can expect true understanding and compassion about their business and their needs,” he explained. “Our employees are a part of the community and will support the business every step of the way.”

Stop by and talk with us about how Two Rivers Bank & Trust can help you reach your business goals. Here are a few other tips in the meantime!

Be a good bookkeeper. Invest in a service, Quicken or QuickBooks, so that you always know your financial situation. Everyone at Two Rivers cares about your success, but no one looks after your money like you do.

Be who you are. Having a business plan and a marketing plan are important. Stay true to who you are and give your customers consistent messaging. Your brand is what people say about you!

You have a neighbor in Two Rivers Bank & Trust! We care about our communities and the small businesses that make them unique. If you need help starting your business, need access to convenient banking services, or benefits packages for your employees, come see us!

Mortgages with Two Rivers – You Have Options

Sweet summertime is one of the most popular times to buy a house. Choosing which home to purchase is one of the most important decisions you’ll ever make. If you’re looking for more information, check out our blog about home buying.

Two Rivers Bank & Trust is alongside you for every milestone, including buying a house! Julie Brown, Retail Loan Officer at Two Rivers, explained the flexibility of your options with us. “We have a variety of loan options available at Two Rivers,” she said.

“Instead of only offering a cookie-cutter, one-size-fits-all mortgage product we will take the time to sit down with you as your trusted financial partner and talk through your individual situation. By discussing your individual situation, talking about monthly payments you are comfortable with, as well as how much you have available for a down payment, we are able to figure out what loan product will best work for you with your current or future home.”moving

If you think you’ve found your dream house or you’re ready to start looking, come see us! “As far as home mortgage products we offer in-house Adjustable Rate Mortgages, secondary market conventional loans, VA loans, FHA loans, USDA loans and Jumbo loans,” Brown explained.

While these options might seem overwhelming, let one of our loan professionals help you through the home financing process.

“The best advice I can give a first-time home buyer is to educate yourself,” Brown said. “Buying a home is an exciting and emotional experience, it is easy to look at a home for sale and see the listing price but have no idea what the monthly payment will be. By coming to Two Rivers to be pre-qualified to purchase a home you can then look at a listing and know roughly what your monthly payment will be on that property.”

Another benefit of being pre-qualified is the added negotiating power you can offer a seller, making them comfortable with your financial ability to purchase their property.

Don’t forget, if you have a mortgage with another institution, we can help you refinance.

“If you are considering refinancing your home we can sit down with you and review your individual situation, your current mortgage amount, your current interest rate and remaining loan term,” Brown explained. “By doing this, we can determine if there is an opportunity to lower your monthly payment or to shorten your loan term.”

At Two Rivers, we are willing to take the time, as your trusted financial partner, to look at your current or future mortgage needs to make sure you are utilizing the best loan product for you. Come see us!

Two Rivers Bank & Trust – Member FDIC, Equal Housing Lender

Two Rivers: Helping Your Business Reach Your Goals

Every business has goals. Whether they’re short term or long term, goals for your business should be SMART. Specific, Measurable, Achievable, Relevant, and Time-bounded. If this seems overwhelming, don’t worry. It’s not.

Start with a big picture idea and put it through the SMART criteria.

Here’s an example: “I want to increase sales by 20%.” That’s not a SMART goal.

This is: “I want to meet the sales objective of booking $1,000 in orders, two additional salespeople will be hired to grow sales by 5% each month.”

No matter your goals, Two Rivers Bank & Trust can help you achieve them.

“One of the things we can do is help business customers find and identify industry trends and see how their business is benchmarked against other similar businesses,” Matt Shinn, Market President at Two Rivers Bank & Trust said.

“At the end of the day we want to be sure we’re providing additional value and that we’re viewed as our customers’ trusted advisor.”

It doesn’t matter if you are a small business on Main Street or a large international corporation, Two Rivers has the expertise, products, and services to support you. We understand your needs and can offer you the benefits of a large institution with local support.smart blog

“We have all the sophisticated cash management products and services, all the electronic banking tools, and we combine that with our ability to make the decisions locally,” Shinn explained. “We do a great job blending the two together.”

“For example, when our lenders go out into the field and meet with a business owner, they build a relationship,” he said. “Most of the time, that lender is the one who is going to represent them and make the decisions.”

Two Rivers Bank & Trust was built on lending, advising, and partnering with small businesses. That’s what we’ve always done.

“We want to do whatever is in the client’s best interest,” Shinn said. “Our mission is to make sure we find a solution for the customer to help them meet their goals.”

Visit our website or come talk with us to learn about the services we can offer your business. There is nothing better than access to the modern and updated tools of a large bank right here in your neighborhood.

Investing, in the Beginning

Budgeting and saving your money is the first step to financial freedom. Investing is the next.

To some, the stock market is a very scary place full of uncertainty. We understand! At Two Rivers Bank & Trust, we want you to achieve the financial success you’ve worked hard to earn. We can help you make that happen through our Two Rivers Investment Services team.

Our investment professionals can assist you if you want to invest and save for the short and long term with our array of mutual funds, stocks, and money market options.

With Two Rivers in your corner, you don’t have to be an expert to make a thoughtful investment plan.invest blog

Tom Johanns, Senior Vice President – Senior Trust Officer at Two Rivers, encourages you to do your research first. “There are a lot of great places to gather information about investing before you jump in,” he said. “Trade publications and Internet sources are helpful. In fact, at Two Rivers, we actually have several investment classes available at no charge.”

Best practices for a beginner investor? “One good investing technique to practice is dollar-cost averaging,” Johanns explained. “That means you buy a fixed dollar amount of a particular investment at a regular interval.”

What can Two Rivers do for you? “We have the most complete offering of investment services and guidance,” Johanns said. “We can literally provide our clients help throughout their entire lifetime.”

We can offer you personalized financial planning by analyzing your current financial situation, helping you determine achievable goals, and then we guide you in implementing the plan that works for you.

Our investment professionals care about you, our neighbor! Visit our website for more information about our Investment Services, Financial Planning, and Investment Accounts.

Investment and Insurance Products: Are Not insured by the FDIC or any other federal government agency; Are Not deposits of or guaranteed by the Bank or any Bank Affiliate; May lose value.

Our Capabilities to Help You

Each day you make roughly 35,000 decisions. If you’re a small business owner, most of the big decisions you make affect you directly.

At Two Rivers Bank & Trust, we want to help make some of those decisions easier.

Our Small Business Checking account is a great option for small business owners. Kevin Lease, Vice President of Commercial Lending at Two Rivers, explained how convenient the account really is.

“We offer easy access to your account from our website, mobile app, and our network of branch locations,” he said. “Along with ease of access for the business owner, the account offers 400 free items, a business debit card, no minimum balance requirement, and an initial deposit of only $100 to open.”

There are other ways we work with you to realize your business goals. Work Perks is a program we offer to help you help your employees!

“The program has benefits for your employees including Two Rivers depositing $25 into their account with their first $100 deposit, up to 0.25% off consumer loan rates (not secured by real estate), mobile banking, bill pay, free checks and more!” Lease explained.

Todd Pringnitz, owner of Wicked LLC, knows what it’s like to trust Two Rivers with his business accounts.

Two Rivers understands your busy life and the intensified stress that comes with owning a business. Our Business Services are a convenient solution for you.

“Whether your business is big or small, these services were designed to help you save money, bank more conveniently, and run your business more efficiently,” Lease said.

Learn more about our services online and see how we can be a good neighbor to your business!